Leading, Hiring, and Retaining a Workforce with Divergent Expectations

Today’s workforce is navigating competing expectations around flexibility, development, performance, and stability, and leaders at every level are feeling the strain. Engagement looks different than it did even a few years ago. Retention feels less predictable. Hiring is harder, and influence no longer comes automatically with a title. 

This immersive, in-person session is designed for HR professionals, hiring managers, supervisors, trainers, team leads and operations managers who are responsible for results and people. Participants will explore what’s actually driving motivation, disengagement, and turnover in today’s environment, learn how to read employee signals more accurately, and examine where systems and leadership behaviors unintentionally push talent away.

Through real scenarios, employee dialogue, and hands-on application, this session equips leaders with practical strategies to motivate, influence, hire, and retain employees across experience levels — strengthening trust, performance, and workforce stability.

What You'll Learn

This hands-on session will help participants:

1. Describe key drivers of motivation, engagement, and retention.
2. Explain how experience and context shape workplace expectations.
3. Identify engagement and disengagement signals in everyday situations.
4. Apply leadership behaviors that support trust, clarity, and engagement across key employee touchpoints throughout the employee lifecycle.

Training Topics at a Glance

• What’s Costing Us Talent
• Employee Motivation and Engagement
• Generational Context and Shared Experiences
• Hiring and Onboarding
• Career Progression and Alignment 

Who Should Attend?

This training is ideal for HR professionals, hiring managers, supervisors, trainers, team leads and operations managers. 

Continuing Education

The MU Career Accelerator is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 8 PDCs for the SHRM-CP® or SHRM-SCP®.

Continuing education may be available for other professions and credentials. Please inquire for additional information on available continuing education. 

Reserve Your Spot

Take advantage of early registration and group discounts:

• Early Bird Rate (by March 15th): $220
• Standard Rate (after March 15th): $240
• Group Bundle Option: Up to four participants for $760

For more information, please contact Sarah Rielley with the MU Career Accelerator at careeraccelerator@missouri.edu.